Our Approach

Delivering excellence each and every time!

Welcome to Crown Cleaning, an established, family-run business with over two decades of experience in delivering top-notch commercial cleaning services. Our reputation for excellence is not just a badge of honor; it’s something we fiercely protect and strive to uphold in everything we do.

To maintain our high standards, we exclusively employ highly trained staff to support all our contracts. We believe in having full control over the quality of our services, which is why we do not use sub-contractors. Our team shares our unwavering commitment to excellence and reliability, making it an integral part of our company culture that underpins every aspect of our operations.

Our hands-on approach extends to the management team as well, who actively oversee all our contracts. Regular service reviews and monthly on-site visits by a dedicated contract manager ensure that our services consistently meet the highest standards. In the unlikely event that any issues arise, rest assured that we’ll address them swiftly and effectively, minimizing any disruptions to your business.

At Crown Cleaning, we place great emphasis on nurturing strong client relationships. We believe that collaboration and open communication with our clients are essential for understanding their unique needs and delivering tailored solutions. Your satisfaction is our utmost priority, and it’s one of the key reasons behind our remarkable client retention rate.

If you’re seeking a superior commercial cleaning service that you can trust and rely on, look no further. Contact us today, and let our experienced team demonstrate how Crown Cleaning can elevate the cleanliness and hygiene of your commercial space to new heights. Experience the difference of our commitment to excellence and discover why our clients choose us time and time again. We look forward to serving you with top-tier cleaning services that exceed your expectations.

Superior office and commercial cleaning across the West Midlands - over 20 years experience

100% Reliability

At Crown Cleaning, we don’t shy away from making bold claims because we are fully committed to delivering a high-quality clean, each and every time. Our dedication to excellence is at the core of our service, and we go to great lengths to ensure that we never let our customers down.

What sets us apart and enables us to uphold our commitment to quality is our proactive approach to managing our cleaning services. We leave no room for complacency and take every measure to ensure that our clients receive nothing less than exceptional service.

One of the key processes that contribute to our proactive service management is our cutting-edge service delivery tracking system. This sophisticated system utilizes GPS technology and detailed worksheets to meticulously document what, when, and how services are delivered.

This advanced tracking system is not just about keeping tabs on our team; it serves a more significant purpose. By actively monitoring service delivery, we can promptly address any issues that may arise. For instance, if non-attendance or machinery breakdown occurs, our system immediately highlights the situation. This prompt notification allows us to take swift action and rectify the issue without delay. This level of preparedness enables us to overcome challenges and maintain our high standards, no matter the circumstances.

Our proactive approach to managing our cleaning services reflects our dedication to not only meeting but surpassing our clients’ expectations. We pride ourselves on our ability to adapt, resolve issues promptly, and consistently deliver top-tier cleaning solutions. With Crown Cleaning, you can be confident that your commercial space will receive the highest standard of cleanliness, every time. Experience the difference of our proactive service management and see why our clients trust us to get the job done, no matter what it takes.

First class commercial cleaning

At Crown Cleaning, we firmly believe that our highly experienced team is the backbone of our business. Their expertise, dedication, and hard work are essential in delivering the exceptional cleaning services we are known for. As a company, we value the contributions of our team members, and we actively invest in their development to ensure they remain at the forefront of the industry.

To maintain our reputation for excellence, we set rigorous standards for our team members and leave no room for compromise. Before being assigned to any contract, each team member undergoes extensive training, designed to align with the exacting standards set by Crown Cleaning. This ensures that they are equipped with the necessary skills and knowledge to consistently deliver high-quality results.

To support new team members during their initial period, we provide close supervision and guidance for the first two weeks on the job. This hands-on approach allows us to address any questions or challenges promptly, helping them meet our stringent standards right from the start.

Quality is at the heart of everything we do. We are committed to continuous improvement. We believe that investing in our team’s ongoing development is key to staying at the forefront of the industry and delivering cutting-edge cleaning solutions.

We take immense pride in our highly experienced professionals, and we will continue to uphold our commitment to excellence in every cleaning task we undertake.


Over the last 20 years we have delivered first rate commercial cleaning services throughout the West Midlands area. Our comittment to excellence reamins as storng as ever and now new clients can engage us to deliver regular cleaning program on a contract free trial period . Contact us now for more information


We are proud to say that the majority of our team  have remained with us for many years. All team members are trained to COSHH standards and share our commitment to excellence.  If you  share our client centric approach and would like to work for Crown Cleaning Group,  Give us a call 
0800 193 4170

Collaboration and communication

In our multi-location and fluid shift pattern work environment, effective communication is of utmost importance. At Crown Cleaning, supporting our clients and teams to work safely and efficiently is our number one priority. To achieve this, we have implemented a robust messaging service that facilitates real-time communication with both team members and clients.

Given that a significant portion of our work takes place during ‘out of hours,’ staying connected is essential to address any concerns promptly. Our messaging service enables us to maintain seamless communication regardless of the time or location, ensuring that our teams are well-coordinated and informed at all times.

We understand that unexpected challenges, such as machine breakdowns or staff sickness, may arise from time to time. Rest assured, we have a comprehensive plan in place to tackle such situations effectively. Our messaging service plays a crucial role in this contingency plan, as it allows us to respond swiftly and manage any issues that may arise.

When clients encounter any emergency or urgent matter, they can simply leave us a message, and we commit to responding within the hour. This rapid and efficient response time demonstrates our dedication to resolving issues promptly and minimizing any disruptions to our clients’ operations.

At Crown Cleaning, we are committed to providing reliable and efficient cleaning services, backed by open and transparent communication channels. Our messaging service acts as a lifeline, ensuring that no matter the time or situation, our clients and teams receive the support they need to work safely and effectively. Trust in Crown Cleaning to keep the lines of communication open and deliver exceptional cleaning solutions that exceed your expectations.

Service management

At Crown Cleaning, we believe in starting every regular cleaning service with a deep clean. This straightforward yet effective approach sets the standard for cleanliness and sets the benchmark against which future cleans will be assessed. Bringing your premises up to code is not just important for the business but also essential for creating a clean and hygienic environment for everyone.

To uphold our commitment to delivering a first class service, we never compromise on the quality of our equipment. At the beginning of each service, we provide our clients with newly purchased cleaning equipment and materials that are exclusively used for their contract. This ensures that our team has access to reliable and high-quality tools, reducing the likelihood of mechanical breakdown and subsequent downtime and inconvenience. Additionally, using specific cleaning products tailored to your site is vital for maintaining a safe and healthy environment, especially for Health & Safety reasons.

At Crown Cleaning, we take care of all the details so that you don’t have to worry about a thing. Consumables are a critical aspect of maintaining a clean and functional workspace, and you can rest assured that we have it covered. As part of our service, we replace consumables regularly, ensuring that your premises are always well-stocked and equipped for optimal cleanliness.

.At Crown Cleaning, we believe that a clean and hygienic environment contributes to the well-being and productivity of everyone within the premises. Trust us to set the standard and provide you with a consistently outstanding cleaning service that meets your unique needs and exceeds your expectations. Experience the difference of Crown Cleaning and let us create a cleaner and healthier workspace for you.

Give Us a Call

0800 193 4170

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Commercial cleaning at its best!

Call for a quotation today

At Crown Cleaning Group we pride ourselves on our reliable service and our high-quality standards.

5 Star Reviews

Tracy Mcloughlin
Tracy Mcloughlin
I work for Crown cleaning and there an exceptional company to work for
alex doidge
alex doidge
Exceptional Commercial Cleaning Service! ⭐⭐⭐⭐⭐ I cannot recommend Crown Cleaning Services in Bromsgrove highly enough for their outstanding commercial cleaning services. From start to finish, their professionalism, attention to detail, and commitment to excellence have truly set them apart. The team at Crown Cleaning Services demonstrated exceptional expertise in addressing the unique needs of our commercial space. Their comprehensive approach ensured that every nook and cranny was thoroughly cleaned, leaving our premises looking pristine and inviting. They didn't just meet our expectations; they exceeded them. What truly impressed us was the reliability and efficiency of their services. The staff arrived promptly and worked diligently, causing minimal disruption to our daily operations. The level of consistency in the quality of their work is a testament to their dedication to customer satisfaction. Communication with Crown Cleaning Services was seamless throughout the entire process. Their friendly and responsive team was always ready to address any questions or concerns we had. It's evident that they prioritize client relationships and are committed to delivering a service that goes above and beyond. Additionally, Crown Cleaning Services demonstrated a commitment to environmentally friendly practices, using eco-friendly products that were effective without compromising the health of our employees or the environment. In conclusion, Crown Cleaning Services has proven to be a reliable, professional, and environmentally conscious partner for our commercial cleaning needs. If you're seeking a top-notch cleaning service in Bromsgrove, look no further. Crown Cleaning Services is the gold standard. We will undoubtedly continue to entrust them with our commercial cleaning needs in the future. Thank you, Crown Cleaning Services, for your exceptional work!
Danielle W
Danielle W
Reliable professional service and every job is always completed to a high standard.
Dexter Patten
Dexter Patten
I engaged Crown Cleaning Group in Bromsgrove, and they truly exceeded my expectations. From the start, their professionalism and attention to detail were evident. Their team arrived punctually with top-notch cleaning tools, and the results were impeccable. The staff's expertise and efficiency made the cleaning process smooth and thorough. They were receptive to my preferences, providing a tailor-made cleaning experience. I highly recommend Crown Cleaning Group for their exceptional service. Friendly, efficient, and dedicated, they stand out from the rest. I'll undoubtedly use their services again in the future. Thank you, Crown Cleaning Group, for an outstanding cleaning experience!
Alex Goode
Alex Goode
I have use crown cleaning group ltd for our office spaces and our sister company. They cover both offices and the general clean throughout the day on both sites and I haven’t ever been disappointed. Very reliable and consistent and the staff are also every friendly. I couldn’t recommend enough. Thank you crown cleaning for your amazing service
Kallum Mulhall
Kallum Mulhall
I have used crown cleaning group ltd for quite some time and I must say our work offices have never been cleaner it’s spotless 24/7. Friendly staff. Exceptionally hight standards of cleaning and every consistent. Couldn’t recommend enough!
chadd beesley
chadd beesley
I have been using crown cleaning now for a couple of years and I can’t recommend them enough! Glynns team really gives out 110% and go above and beyond for me and my company! Always picking up on detail! Glynn is really on the ball comes to see me every couple of months, he really makes sure everything is in line! Every 6-8 weeks Glynn makes sure the staff are deep cleaning to keep our office and public spaces in check and looking fresh! We get a lot of comment from out clients on the cleanliness of our offices and meeting rooms.

Frequently Asked Questions (FAQs)

We are proud to say that we enjoy improved customer satisfaction, increased customer loyalty, higher referral rates, better market position, and the ability to adapt quickly to changes to client requirements.
A client-centric approach improves customer service by ensuring that the needs and concerns of customers are addressed promptly and effectively, leading to increased customer satisfaction.
Crown Cleaning logo, white transparent background
Unit 10, Station Street, Bromsgrove, Worcestershire B60 2BS
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